One-day and two-day tourists do not need to take checked luggage!

• The tour guide will contact you one day before the tour. Please keep your mobile phone open. If you are on a plane or cruise ship the day before the tour, please inform us in time and we will contact you in advance.
• The local travel agency has the right to adjust the order of visiting attractions and cities passed through due to the actual situation on the departure day (tour period, weather, traffic or other objective factors); tourists are not recommended to leave the tour early. The losses caused by personal reasons such as leaving the tour early shall be borne by the tourists themselves, and the tour fees paid will not be refunded, nor will other services be compensated.
• Ticket prices are for reference only and are subject to change without further notice.
• The room mainly has two beds, and no extra bed is available for the third or fourth person or children.
• Each group of tourists must have at least one adult over the age of 18, and pets and animals are not allowed on board on any tour.
• The hotel check-in time is after 15:00 in the afternoon. All rooms are [non-smoking rooms]. Smoking in the room will be fined more than $250. Except for Las Vegas, you need to check in on the first night of the pick-up in other cities with the itinerary confirmation or hotel confirmation number and valid ID of the group members.
• Generally, hotels will charge a deposit of USD 50-100, which will be returned upon check-out. Please be aware of this and understand.
• During long weekends such as New Year's Day, National Day, Labor Day, Thanksgiving, Christmas, etc., if the hotel price is temporarily adjusted, we will contact you when confirming the order.
• Room allocation service is only available for bookings made 15 days or more from the departure date.
• All mandatory fees are package fees. If the included attractions are not operating on the day of the tour, an alternative attraction will be arranged for visit and the fee will not be changed; if there is no alternative attraction, a refund will be arranged for the corresponding attraction.
• Travelers in the same room cannot be arranged to board the bus at different points. Please understand and be aware of this.
• The service fee is calculated on a per-day basis. Airport pick-up, self-check-in at a hotel (except Los Angeles), free travel, or guests leaving the group early are required to pay. Please be aware of this and thank you for your understanding and cooperation.
• Guests participating in the tour group must buy tickets with the tour guide and are not allowed to bring their own tickets or use City Pass; ticket prices are based on the price of the attractions on the day; if tourists insist on using their own tickets, the local travel agency will no longer provide transportation, tour guide and other services on the day.
• As one of the world's top ten photography sites, Antelope Canyon has strict viewing requirements: no taking photos on the stairs; must follow the Indian guide; no carving on the rock wall, no littering, no urinating or defecating; no bringing any bags or camera tripods; no rock climbing. If you do not comply with the above regulations, you will be sent back to the tour bus by the Antelope Canyon Indian operator, and the Antelope Canyon ticket fee will not be refunded.
• Due to vehicle scheduling needs, some models require children under 8 years old to use safety seats. The local tour operator provides rental services at $10/person/day. If there are children under 8 years old participating in the tour, please be sure to note or inform the customer service when placing an order.
• Emergency contact number: 626-701-8988 .

• Cancellation Terms

• If you are late for the tour or cannot join the tour for other reasons, no refund or change will be made.
• Changing the date of participation in the same itinerary to a different date will be deemed as cancelling the order;
• If the order is still confirmed (e.g. the order has been paid and is waiting to be processed), the cancellation will be subject to the above refund criteria;
• The above are the terms for regular groups. If there are special terms for special groups, please refer to the special terms.

Note: If the business loss fee paid according to the above ratio is not sufficient to compensate the company's actual losses, the customer shall compensate according to the actual losses, but the maximum amount shall not exceed the total order fee.

• Changes to the Terms
• The handling fee for changing an order is $25 each time; no changes can be made within 7 days (inclusive) before departure;
• Applicable changes: Change of pick-up location, increase in number of passengers, second change of pick-up flight information;
• If the price of the changed order (such as reduction of group members and rooms) is less than the original order, in addition to the $25 handling fee, the change price difference will be calculated according to the cancellation terms;
• For name or room number changes, in addition to a $25 handling fee, the change difference will also be calculated according to the cancellation terms.

• Special Notes

1. Those who fail to join on time on the day of departure will be deemed to have automatically given up the tour and the tour fee paid will not be refunded.
2. For other booked hotels or services, please refer to the hotel's regulations to determine whether they can be refunded.
3. If your company or guests withdraw from the trip or fail to participate in any itinerary due to personal reasons (lack of travel documents, late arrival, illness, accident, etc.), the tour fee paid will not be refunded and no other services will be compensated.
4. If the tour is unable to be carried out due to force majeure such as weather, war, strikes, etc., VIPTour will try its best to protect the safety of guests and their property. It has the right to cancel or adjust part or all of the itinerary and will not bear any direct or indirect liability caused by force majeure. The tour fees paid will not be refunded.

• List of pickup locations (Las Vegas and Los Angeles, please see details)

Optional for guests staying at the hotel. Pick-up in the morning. Emergency contact number: 626-701-8988 (Chinese and English)